A recent update to Google Chrome (v.45) has stopped support for NPAPI plugins, including Aspera Connect which globaledit uses to facilitate high speed uploads and downloads. You may see the following yellow notice at the top of your browser:
This means that upgrading to Chrome's Version 45 (or higher) will make it impossible to use Aspera with globaledit. Specifically:
- Users cannot upload/download using Aspera. They will be automatically flipped to upload/download via http.
- Users will not be able to upload entire folder structures.
- Users attempting to download Aspera-created downloads via the Download Manager may find them inaccessible.
Globaledit users working on the latest version of Chrome who wish to continue to use Aspera can switch to Mozilla Firefox or Safari.
If you have any questions or concerns, please reach out to our Client Services team by using firstname.lastname@example.org.
For troubleshooting Aspera with other browsers, please see our Aspera Connect - Troubleshooting page.