Why can't I upload folders?

If you are having trouble choosing a folder or folders to upload, check that you have the Aspera Connect plug-in properly installed on your computer. If not, reinstall the plug-in and restart your browser, making sure the Aspera plug-in opens upon GLOBALedit login. You can check your Mac dock or Windows system bar for this.

More about Aspera:

High Speed File Transfer Using the Aspera Connect Plug-In

How to Send Aspera Logs for Troubleshooting