Clearing your Browser Cache

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When to clear your Browser Cache

When certain buttons or features are running slowly, or are not working at all, it may be time to clear your browser cache and refresh.

Chrome

  • On your computer, open Chrome.
  • At the top right, click More More.
  • Click More tools and then Clear browsing data.
  • At the top, choose a time range. To delete everything, select All time.
  • Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  • Click Clear data.

To learn more about clearing your cache in Chrome, visit Chrome Support.

Firefox

  • In the Firefox menu bar, click the Firefox option.
  • Select the Preferences link.
  • Click the Privacy & Security tab.
  • Under the History section, click the clear your recent history link.
  • Select the Cache checkbox. You can select multiple checkboxes for other browser information to clear as well.
  • At the top, choose a time range. To delete everything, select Everything.
  • Click the Clear Now button.

To learn more about clearing your cache in Firefox, visit Mozilla Support.

Safari

  • In the Safari menu bar, click the History tab.
  • Select the Clear History link.
  • At the top, choose a time range. To delete everything, select all history.

To learn more about clearing your cache in Safari, visit Apple Support.

Internet Explorer

  • In the Internet Explorer menu bar, click the Settings icon.
  • Select the Safety link.
  • Click the Delete button.
  • Check the Temporary Internet files and website files and Cookies and website data checkboxes are selected. Remove the check for the Preserve Favorites website data checkbox.
  • Click the Delete button.

To learn more about clearing your cache in Internet Explorer, visit Microsoft Support.

For the most up to date instructions, refer to Refresh Your Cache.

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