The steps outlined in this article are specific to Starter accounts. For Team and Enterprise accounts please see our Admin pages.
Overview
As an administrator of your Starter organization in globaledit, you can quickly and easily manage the users of your team. Admins can manage users within a single location to control who can use your content and how, as well as manage your monthly seat costs.
NOTE: You must be an Admin in your org to use the functions outlined in this article.
Accessing Admin Tools
To access the user management section, click on Admin on the top of the Library view, then Users tab on the left sidebar.
Filtering Users
Filtering can be used to find single users, a list of users or view their associated Roles.
Starter Roles
Specific permissions associated with each Role:
|
Starter Admin |
Full Policies |
|
Asset Creator |
Upload, Download, Trash Assets, Rename Assets, Modify Location of Assets, Modify Comments, Markups, Modify Metadata, Modify Ratings, Create Contact Sheet, View Assets w/o Watermarks |
|
Collaborator |
Markup, Modify Metadata, Modify Comments, Modify Ratings, Create Contact Sheet, View Assets w/o Watermarks |
|
Restricted |
View asset w/ Watermark, Hides all ratings |
Single User Management
Deactivating Users
Users can be Deactivated to remove their access from the Org.
Deactivated users will no longer be able to log into globaledit to access assets or shared Collections.
Deactivating a user will remove their seat from the monthly billing of your org.
Reactivating a User
Users can be reactivated to grant access to their original Role, permissions and login details.
Once a user is reactivated they will have access to the Library and any previously shared Collections.
You will need to use the Resend Invitation option to notify reactivated users of their renewed access via the platform.
Deleting a User
Users can be Deleted to remove them from your organization completely.
Ratings and Labels applied by a deleted user will be retained but will be displayed as a Deleted User rather than their name.
Deleted users will need to be re-invited to the platform and validate their account in order to gain access.
Multiple User Management
The below actions can also be managed for users in bulk, depending on the current Status of the users:
- Deactivate
- Reactivate
- Resend Invite
- Make Active
- Delete
To perform User updates in bulk, follow the below steps:
- Filter and Sort for the users to update
- Select the checkbox next to each user's name
- Click the three-dot icon in the column header in the upper right, see below
- Select the appropriate action from the dropdown (Active users shown below)
How are users billed?
Users are billed per active seat in your organization. The price depends on whether your Organization is on a monthly subscription ($14/user monthly) or annual ($12/user monthly).
Deactivated users will no longer be billed. A prorated credit will be automatically applied for any Deleted or Deactivated users for the following billing cycle. If users were added after the previous billing cycle, you will only be charged for the prorated seat amount.
You will not need to manage payment for users outside of the globaledit Admin page.
To view your current Active users select Active from the Type dropdown, outlined above.
How many users can I invite?
Starter accounts do not have a limit to the amount of users that can be added. There are a variety of enhanced features that are included with upgraded plans which can be tailored to your organization’s needs. If you are interested in upgrading your plan, please contact our Sales team to request a demo and our team will be in touch to discuss features and upgrade possibilities.
We're here for you!
If you have any additional questions, please don't hesitate to let us know!
Email: support@globaledit.com
Phone: (888) 433-4801
Hours: Monday - Friday 9AM to 9PM Eastern Standard Time
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