@mentions Overview

With @mentions, you can alert someone directly within the Comment Panel, on the Asset, Workspace, Folder, or Collection level and within the Markup Editor on a comment layer. The @mentioned user will be notified via email with a link to the comment where they reply directly in a thread. 

How to use @mentions in Comment Panel

• Select an asset or folder within a Workspace or select an asset within a Collection, then navigate to Info Panel on the right
• Select the Comments tab (the icon with the text bubble)    
• In the Add a Comment text field below, include an @ before typing the username you'd like to @mention.
• Type the full username or select the user from the menu.
• Click Save.
• An alert will be sent to the recipients email with a link to the comment and an in app notification found by selecting the notification bell in the top right corner of the web page.
• Continue the conversation by selecting Reply and adding to the thread.
• The comment icon will display the number of comments in the selected area.

How to use @mentions in Markup Editor

• Select an asset within a Workspace folder or select an asset within a Collection.
• While the asset is selected, enter 1-up view, then click on the Markup Editor icon
• For new Comment Layers, select the text field, then select the @ mention icon and type in the username you'd like to @mention.
• Click Save.
• An alert will be sent to the recipients email with a link to the comment and an in app notification found by selecting the notification bell in the top right corner of the web page.
• Continue the conversation by selecting Reply and adding to the thread.

For a user to be @mentioned, the user needs to have a valid login for the organization. If the users name does not populate, try to @mention the user with their email address.

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